Internal communications audit
Mendleson worked with Holden in 2012 and 2013 to audit internal communications during this critical stage of the company’s history in the lead-up to the closure decision. It was a stressful time for the staff and the company wanted to be sure it was communicating effectively with its many staff across Australia. The audit included many recommendations for improving communications and Mendleson was also contracted to design and deliver training for managers to increase their skills in having difficult conversations.
Analysis of public consultations
Mendleson analysed the feedback received from the public consultations into the 2015 Review of the Victorian Climate Change Act and the 2017 Review of Retail Gas and Electricity markets.
Both these projects involved rapid analysis of the many submissions and developing a summary report of key themes, content and quantitative analysis to aid the Independent Review Panels. Many of the submissions were complex and technical and these were large projects completed under tight time pressures. We received very positive feedback from both panels.